Monday, December 30, 2019
Sunday, December 22, 2019
The Backbone Of The Health Care System - 1427 Words
The backbone of the health care system in California is the California Department of Health Care Services. Every single day, this agency assists millions of disabled and low-income California residents. The agency s mission is providing residents with affordable and high-quality health care. This includes long-term services and support as well as substance abuse services, mental health, dental and medical care. The agency s vision is to improve the mental and physical health of all residents of California. The Mental Health Services Division serves children and youth, adults, military veterans and the California community. The county mental health departments can be found at this agency s web site. The agency s web site is very informative and easy to navigate. DHCS is a California state department staffed by committed and talented staff members who work hard to deliver high-quality care to the residents of the state of California. 2. Antioch University Counseling Center http://www.antiochla.edu/campus-life/au-counseling-center/ The Antioch University Counseling Center is run by Antioch University Los Angeles. The Antioch University Counseling Center is staffed by authorized Marriage and Family (MFT) therapists and clinicians. AUCC offers counseling services to the communities of West Los Angeles, Venice, Marina del Rey, and Culver City. The Antioch University Counseling Center gives psychotherapy administrations to people, couples, and families. Antioch UniversityShow MoreRelatedThe Us Health Care System1315 Words à |à 6 PagesThe US health care system is can be difficult to understand since ââ¬Å"many parts of the system are run by hundreds of individual organizations, including the government, nonprofit, and for profit enterprises (Understanding the US Healthcare system, 2015). 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Friday, December 13, 2019
Sources of English Law Free Essays
string(128) " to what the law was before the statute was passed in order to discover what gap or mischief the statute was intended to cover\." Sources of English Law By Christopher Richards 9/11/09 Executive Summary In this report I will be discussing the English Legal System, its structure and its primary sources. English law and its legal structure forms the basis of many countries common law legal system, this includes most commonwealth countries and the United States. English law falls into two broad categories: Civil law ââ¬â derived from Roman law, it is applied when ââ¬Å"wrongsâ⬠have been made against individuals; it is also know as a claim or an action. We will write a custom essay sample on Sources of English Law or any similar topic only for you Order Now Criminal law ââ¬â first instrumented following the Norman Conquest of 1066, Its offences relate to ââ¬Å"wrongsâ⬠against property and, or persons which affects the whole community, it is often referred to as prosecution.. I will explain why the methods and tools of statutory interpretation are necessary for the correct implement of statutes and how judicial president formed the backbone of English common law. Introduction The English legal system stems from The Norman Conquest, William of Normandy invaded England in 1066 and upon successfully defeating his adversary he gained the crown of England. William formed the fist basic government ââ¬Å"The Kingââ¬â¢s Councilââ¬Å"(Magnum Concilium) comprised of Lords, Bishops, Barons and other trusted figures Whoââ¬â¢s advice which the monarch relied on. Introduced the separation of lay courts and church courts with a binding jurisdiction leading to church law i. e. : clergy were tried in there own courts. As the Monarch William owned all of England with lords, bishops and barons possessing land as tenants or sub tenants, this prompt the introduction of Feudalism of land tenure and judicial activity. Common lawâ⬠would be established by Judges discussing conduct and behaviour throughout the land, still at this point no legislation was ever written down. Further changes arise, these includes the advancement of ââ¬Å"Case lawâ⬠setting precedent through facts of similar cases that have already been decided so that it can be judged equally, additionally the hierarchy of binding precedents and court structure. Statutory Interpretation Some statutes have a vague or misleading words or phrases many with homonyms which can make the process of implementing the correct ruling a difficult one, A few areas to look at are a Broad term (words that are used to cover many possibilities), Ambiguity (were the word has two or more meanings and its not defining in which one should be used), a drafting error (an error that was made when drafting the bill or when it was amended), new developments (developments in technology means that old acts may not cover present day situations) and use of language( words that have changed in meaning over time), this is why statutory interpretation as a tool is so important, it allows judges to look at statutes and deduce the true reasoning behind it, there are three methods which are used to do this. Literal Rule This is the most commonly used construction and takes precedent over the following rules; it means to take words written into the statute literally in the sense that if the words are clear then they should be applied. The literal rules had been scrutinised by many lawyers, and said to be ââ¬Å"a rule against using intelligence in understanding language. Anyone who in ordinary life interpreted words literally, being indifferent to what the speaker or writer meant would be regarded as a pedant, a mischief-maker or an idiotâ⬠. An example of this is in the Hotel Proprietors act 1956, it provides that the hotel proprietor is liable for loss of or damage to guestsââ¬â¢ property, but does not extend to guest vehicles or property left ââ¬Å"thereinâ⬠, so does the proprietor fall liable to property left on, rather than inside the vehicle ? Interpreted literally yes, the proprietor is liable, because if the act had intended to exclude property left on a vehicle the act would have said ââ¬Å"therein or thereonâ⬠so great care must be applied when using this rule. The Golden Rule The golden rule is very much a modification to the literal rule, whereas instead of taking the literal meaning the courts will use a narrow or a wide approach of interpreting the word to avoid an absurd result. If the Narrow approach is applied it would usually be because the word themselves lead to an absurd result for example if there is a sign that say ââ¬Å"do not use lifts in case of a fireâ⬠interpreted literally it would mean ââ¬Å"to never use lifts, in case of a fireâ⬠which would lead to an absurd result but clearly it is to prevent people from using the lifts if there is a fire nearby. The wide approach is were the word has only one meaning but the meaning could result in a repugnant situation, the wider golden rule would be applied to modify the words in the statute to avoid an unfair result this is shown in the case Re Sigsworth (1935) A son had murdered his mother then committed suicide, The mother had not made a will and under the Administration of justice act 1925 the son would been entitled to her inheritance, the decision had to be made weather her inheritance was to passed onto the mothers family or her son, there is no ambiguity of the act so due to the circumstances the judge used to golden rule to favour the mothers family rather than the son benefiting from his crime. this rule is favoured by Lord Wensleydale in the case of Grey vs. Pearson (1857) he stated ââ¬Å"In construing statutes, and all written instruments, the grammatical and ordinary sense of the words is to be adhered to, unless that would lead to some absurdity or inconsistency with the rest of the instrument, in which case the grammatical and ordinary sense of the words may be modified, so as to avoid that absurdity or inconsistency, but not fartherâ⬠. The Mischief rule This third rule gives a judge more discretion than either the literal or the golden rule. This rule requires the court to look to what the law was before the statute was passed in order to discover what gap or mischief the statute was intended to cover. You read "Sources of English Law" in category "Papers" The court is then required to interpret the statute in such a way to ensure that the gap is covered. The rule is shown in Heydonââ¬â¢s Case (1584), where it was said that for the true interpretation of a statute, four things have to be considered: 1. What was the common law before the making of the Act. 2. What was the mischief and defect for which the common law did not provide. 3. What remedy Parliament hath resolved and appointed to cure the disease of the Commonwealth. 4. The true reason of the remedy, and then the office of the Judges is to make such construction as shall suppress the mischief and advance the remedy. An example of the mischief rule in use is found in the case of Corkery v Carpenter (1951). In 1951 Shane Corkery was sentenced to one monthââ¬â¢s imprisonment for being drunk in charge of a bicycle in public. The defendant was drunk and was pushing his pedal bicycle along Broad Street in Ilfracombe. He was charged under section 12 of the Licensing Act 1872 with being drunk in charge of a carriage. The 1872 Act made no reference to bicycles. The court elected to use the mischief rule to decide the matter. The purpose of the Act was to prevent people from using any form of transport on a public highway whilst in a state of intoxication. The bicycle was a form of transport and therefore the user was correctly charged. Purposive approach This rule exceeds the mischief rule by not just looking for gaps in statutes but for judges to decide what parliament actually meant to achieve. One of the true supporters of this rule is Lord Denning, his attitude towards this rule is shown in the case of Magor and St Mellons v Newport Corporation (1950) ââ¬Å"We sit here to find out the intention of parliament and carry it out, and we do this better by filling in the gaps and making sense of the enactment than by opening it up to destructive analysisâ⬠This approach does have its drawbacks and many a judge has voiced its shortcomings saying that, should judges refuse to follow the clear words of parliament and how do they know what parliamentââ¬â¢s intentions were? Summary Statutory interpretation as tool is paramount, without it, statutes that were written 100 years ago just wouldnââ¬â¢t be able to be implemented unless statutory interpretation was used. It allows judges and Lords the flexibility to look into statutes and decide whether it is still fair to implement, to break down statues and to interpret how they were original intended, additional if bills hav e been written incorrectly the judge can use statutory interpretation to avoid absurd results and not make a mockery of the English Legal System. Rules of Language Eiusdum generis (of the same kind) In addition to the rules above, the courts also rely on rules of language to assist in statutory interpretation. Firstly, eiusdum generis Latin for ââ¬Å"of the same kind,â⬠used to interpret loosely written statutes. The general words are to be taken as referring only to those things of the same class as specifically mentioned e. g. ââ¬Ëcats and dogsââ¬â¢ does not include wild animals. There must be at least two specific words in a list before the general word or phrase for this rule to operate. (the phrase ââ¬Ëtheatre or other place of public entertainmentââ¬â¢ includes a funfair even though it was not of the same kind as theatres). Expressio unius est exclusio alterius (the mention of one thing excludes others) This is when one or more things of a particular class are mentioned but others may be silently excluded this can be seen in the case of Tempest v Kilner (1846) the court had to decide whether stock and shares were affected by the statutes of fraud 1677(which states that the contract of goods, wares and merchandise of the value of ? 10 or more must be evidenced in writing) but it was deemed that list of goods, ware and merchandise was not followed by general words(stocks and shares) and were not affected by the statute. Noscitur a sociis (a word is known by the company it keeps) This rule of language used by the courts helps interpret legislation, under which the questionable meaning of a doubtful word can be derived from it association with other words. This can be seen in the case Foster v Diphwys Casson (1887), this involved a statute which stated that explosives taken into a mine must be in a ââ¬Å"case or canisterâ⬠. Here the defendant used a cloth bag. The courts had to consider whether a cloth bag was within the definition. Under noscitur a socials, it was held that the bag could not have been within the statutory definition, because parliamentââ¬â¢s intention was referring to a case or container of the same strength as a canister. Intrinsic Aids are things inside the act which assist the judge to interpret or apply the law. Extrinsic Aids are things outside the act which assist the judges to apply or interpret he law. For example the judges can look at previous acts of Parliament and the historical setting. Judicial precedent A judicial precedent is a decision of the court used as a source for future decision making. This is known as stare decisis (stand upon decisions) and by which precedents are binding and must be followed. When new cases are brought to court for the first instance and there are no previous cases to base the judgement, this is called Original president. Binding precedent is where past judgements of a similar set of facts are implemented to help courts to keep cases fair by deciding the outcome based upon previous cases. The common law has been developed by passing down from precedent to precedent. In giving judgement a judge will state the law, set out the facts and then provide a decision , it is only the ratio decidendi (the legal reasoning for judicial decision)which is binding in later courts. Orbiter dicta (other things said) may be put forward in future cases but it is not binding, the difficulty is the separation of the two from past judgement as they are not usually listed separately. Judicial precedent is an important source of English law as an original precedent is one which creates and applies a new rule. However, the later decisions, especially of the higher courts, can have a number of effects upon precedents. In particular, they may be: â⬠¢ Reversed: where on appeal in the same case the decision is reversed, the initial decision will not continue to have any effect â⬠¢ Overruled: In a later case a higher court decides that the outcome of the first case was wrong. â⬠¢ Distinguished: where an earlier case is rejected, either because the material facts differ or because the statement of law in the previous case is too narrow to be properly applied to the new set of facts â⬠¢ â⬠¢ A refusal to follow: this arises where a court, not bound by the decision, cannot overrule it but does not wish to follow it so it simply refuses to follow the earlier decision â⬠¢ Explained: a judge may seek to interpret an earlier decision before applying it, so the effect of the earlier case is varied in the circumstances of the present case. Court hierarchy and structure In England and Wales there is a strict hierarchy of the court system, every court is bound by a decision made by a superior court in its hierarchy and appellate courts (courts that hear appeals) are generally bound by its own decision. Courts of first instance Is where the original case was heard, The ECJ, House of Lords, court of appeal and divisional courts do not hear any original cases as they only hear cases of appeal. European Court of Justice The ECJ is the highest court in the English Legal system; European law will be decided in this court and will be binding on the rest of the courts within its structure although some laws are unaffected by ECJ and the House of Lords is supreme. One important feature of the ECJ is that it can overrule its own past decisions if deemed necessary. House of Lords Is not bound by its own decisions and is the most senior national court, its decision bind all courts lower in its hierarchy. Court of appeal Is subsequently split into two divisions, civil and criminal, both are bound by superior courts (House of Lords and ECJ) generally they will follow past decisions of their own but some flexibility (more so criminal division) is accepted. Divisional court Decisions are bound by the ECJ, House of Lords and court of appeal and are also usually bound by its own decisions although some flexibility similar to that of the Court of appeal can be used. High court Decisions are always bound by courts higher than them but none below. All other courts below the High Court are bound by higher courts and will not set president in subsequent cases. [pic] Unknown author. The Court Structure of Her Majestyââ¬â¢s Courts Service [online] Available at http://www. hmcourts-service. gov. uk/aboutus/structure/index. htm accessed 16/11/09 Use of Practice Statement Introduced in 1966, practice statements allowed the House of Lords to change a law and deviate from following earlier cases if they have been considered to have been wrongly decided. There is very little guidance when implementing therefore many judges have been reluctant to use it. The first instance of its use was in the Herrington v British Railways Board(1972) this involved the law of their duty and care owed to a child trespasser. In an earlier case Addie v Dumbreak (1929) the lords had decided that the land occupier is only responsible for the duty of care to injuries of child trespassers if the injuries were deliberate or reckless. In the herrington case the lords had decided that social and physical conditions had changed since 1929 and so should the law. Summary Judicial precedent is a crucial segment in English law, it has formed the backbone of common law by passing rulings from president to president, binding or none binding and has given Judges and lords the power to keep every case fair through binding president and in the eventuality of changes (social circumstances, politics, technology) it can use it to adapt and move with the times accordingly. ââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬â European Court of Justice How to cite Sources of English Law, Papers
Thursday, December 5, 2019
Patient Safety Using Coroner Findings
Question: Discuss about the Patient Safety Using Coroner Findings. Answer: Introduction It is almost incalculable on the contribution of nurses towards the health and wellbeing of individuals and the whole community. Nursing as a profession promotes public health and eases the pain and suffering advocated for the weak and vulnerable so as to attain quality health. Healthcare provided by qualified nurses initiates the following; saving a life, preventing complications and sufferings, and improving the well-being of individuals. However, they face a lot of challenges for instance, when a patient dies in front of them due to poor decision making and failure to provide the necessary care to the patient. This essay critiques on the analysis of nursing, the tort of negligence and the ethical issues. Analysis SM is a patient who died from pulmonary embolism originating from deep vein thrombosis in the right calf after undergoing surgery in the hospital for treatment of a ruptured appendicitis. Despite SMs previous sickness, what led to his death can be put into judgement especially to the health care team, as such, a report on the findings of the coroner showed that there is an explicit failure on the intervention team in identifying and investigating the cause of his unrelenting saturations of low oxygen levels. When the health care team used oxygen to manage low oxygen saturations on SM, it depicts a presence of poor decision making tactics by the initial treatment team. For a nurse to carry out a significant role in the health of a patient, a consultation is always needed from either conducting an investigation or enquiring information from medical officers (El-Jardali, et.al, 2011). However, findings from the coroner shows that oxygen was used and adjusted between low flow through nasal prongs and high flow through Hudson mask. In this case, medical intervention and an investigation were required so as to identify the cause before making a decision. Nevertheless, an arterial blood gas test was not done on the patient, SM, because they thought hypoxia and low saturations were not under considerations and this should have been done. As such, it indicates how poor decision making is in the health care team especially in nursing. According to research, decisions that nurses make should first be investigated and consulted with the medical doctors since decisions require specialist expertise. Arguably, the death of SM resulted from his conditions, but it seems to have been a combination of systemic issues encompassing decisions that were made in the treatment process. Appropriate prophylaxis includes a first dose of chemical prophylaxis either pre-operatively or intra-operatively. However, the findings indicated that SM did not receive heparin treatment until the following day at 8.00 am. Despite the case not contributing to the death of SM, it shows poor care provision. Also, there was no record of the treating surgical team of the VTE risk assessment and thus can indicate ongoing inadequate care provision since they fail to comply with the procedure of VTE prophylaxis of the hospital. Research suggests that compliance with a documented risk assessment for VTE prophylaxis during surgery is essential when it comes to incidents of accidents and investigations (Melnyk, Gallagher-Ford Fineout-Overholt, 2014). Failure to complete an observation form on the early morning was an indication of poor care at the local hospital. From the findings, it was noted that some observations were not on the record, not in trend and not documented, if they were there, they were not added correctly. The provision of care given by a nurse is essential for the health outcome of a patient (Chassin Loeb, 2011). It is necessary for nurses and practitioners to be sensitive on what is required of them in administering healthcare to the patients. Best Practice and Patient Safety A healthcare team should translate to providing their level best care to patients. This includes watching patients wellbeing, their situations and making early recognition on clinical deterioration so as to ensure their patients are in the proper status of improvement. To provide best practices, nurses can utilize their psychomotor domains such as coordination and physical movement. In nursing skills, it is essential for them to be competent to fundamental safety and efficient practicing. A psychomotor skill requires training, commitment and practice for better performance in techniques of safety, correct sequencing and accuracy. Nurses can use psychomotor skills to make observations on the patient and be under close supervision of a medical doctor. They should perform the skill independently while coordinating and modifying the skill so as to be accurate and be competent. Communication is required in the environment of health care right from senior doctors to those below them. One of the incidents that arose in SM's condition was failure to communicate by the nurse to the top medical doctors. Open communication between hospitals, nursing assistants, nurses in charge, directors and administrators and other staffs is the key to keeping problems from becoming severe" (Rilley, 2015)). Though nurses are required to apply oxygen to patients so as to offer support, they should first communicate before carrying out the procedure. Monitoring is essential for better practice in nursing so as to observe the changes being made by the patient. Monitoring is recommendable for patients with worse and sudden conditions so as to be able to take immediate action and avoiding increasing risk to the patient. Control of health is the requirement of nurses by the health care (DeWit O'Neill, 2013). It is an ongoing collection that is purposeful by interpreting and synthesizing data for clinical decision making with the aim of identifying and preventing probable problems. The practice involves skill in the exploit of devices for monitoring so as to measure the oxygenation and other states such as neurological respiration status. Monitoring is about thinking critically about the probable reason for changes in the vital signs of a patient. Research indicates that to monitor is to think far from the obvious in treatment construction then formulating a strategy to intervene the recognized results of the patient (Elliot Covetting , 2012). Reporting involves the nurse and the patient playing a role in ensuring there is safety. A patient is supposed to report any pain and anything that he or she might be uncomfortable with so as the right action is taken (Huber, 2013). On the other hand, nurses are to report on any matter that seems critical and beyond their effort. They should ensure they report on the medicines which they give to the patient so as to create awareness to the medical officer. Accountability and responsibility- The nurse is the key and prime link to a patient in access to medical care. In the correctional setting, exploitation of nursing processes such as detailed assessment is critical to the outcome of the patient (Hood, 2013). Nurses are accountable in collecting detailed data in a systemic and ongoing procedure in using tools and techniques that are appropriate so as to construct a coherent plan and be able to give subsequent care (Solbrekke England, 2011). They are responsible for promoting the provision of safe, appropriate and ethical care. Nurses are to evaluate their own practice and undertake activities that are meant to improve practice. They are also answerable for their actions and professional conduct. They are responsible for working together with the patient so as to make sure the health of the patient is progressing well. Tort of Negligence A tort of negligence is being careless and signifies a failure to exercise care that is the standard which another reasonable person should have applied in the circumstances. There is a statutory duty in taking care when it is reasonable in foreseeing failure that is likely to cause injury (Swisher, 2011). Negligence is when many kinds of harms are created by the inability to take adequate precautions. Unintentional tort is usually a negligence which conducts falls below the standard care while malpractice is negligence that is conducted by a professional nurse or a physician. Medical negligence takes place when professionals of heath care fail to carry out a reasonable medical professional (Nettina, Msn Nettina, 2013). The malpractice is seen as conduct that is somehow mere negligence since the medical malpractice is usually negligence by the provider of health care that caused the injury to the patient. In this case, SM has low oxygen saturation in his body and reduced breath sounds at the bottom of his lungs. The patient sits out of bed all day, a repeat x-ray and ongoing chest physiotherapy is carried out with no medical credentials on the low saturations on SM and this is to show negligence by the nurses. Also when they take an action of applying and changing level flow through nasal prongs and high flow through Hudson mask the nurses show their negligence or failure to carry out investigations from the medical officers who are around despite their increased support in administering the oxygen saturations. The purpose of the nurse was not to conduct harm to SM. However, their failure to seek first guidance and consultation from the medical seniors indicates their negligence (Studdert, et.al., 2011). Elements In the current medical malpractices lawsuit, the plaintiff must be proven in the following elements and must be established by a preponderance of the evidence. The defendant owing the plaintiff a reasonable duty of care- the plaintiff must indicate that the nurse had a role in giving care to the plaintiff. It can be easy for the plaintiff to be proven since once nurses undertake their care; they have an apparent role in providing care for the patient in a way that is competent and reasonable (Shandell, Smith Schulman, 2015). All nurses owe a duty of precise care to all patients. Breached duty of a defendant- this occurs when a nurse doesn't do what a reasonable nurse would have done when in the same situation, thus it can mean that a nurse can fall below the acceptable standard of care. Incurred injury, loss or harm to the defendant- in proving the element of damage, the plaintiff must be capable of establishing experienced physical harm, lost money or actual decline in the life quality of patient (Kessler, 2011). As such, it will help to determine the monetary indemnity that will be rewarded if plaintiff at trial succeeds and works out. Ethical Issues Clinical discipline gives a structural loom to help physicians to recognize, examine and resolve ethical issues. It also requires knowledge on ethical matters such as informed approval, confidentiality and much more. The principle of respect for the autonomy-Any notion of ethical decision making assumes that agents of rationale are engaged in decision making that is informed and voluntary. The decision of the patient and autonomy must be respected as well as the physician must carry out to avoid harm and give a medical benefit (Johnstone, 2015). In SMs case, he had informed the doctor on where he was feeling the pain, but the doctor went out and carried surgery thinking it could be related. Here, the prima facie of the physician is to respect the choice of the patient. Non-maleficence principle- it requires that no harm should be intentionally created to the patient. It affirms on the medical need of the patient so as to protect him or her from damage. In some cases, it might be difficult to choose from imminent harm, for instance in the case of SM; it was hard for the nurses to escape the damage that SM was experiencing. The case might be confusing since the single action and a decision could have an effect on the outcome of the patient. Therefore it is good for the practitioners to consider the nature of the act, the intention of the agent and the difference between means and effects. Beneficence Principle- health care has duties in being the benefit of the patient as well as undertaking steps in preventing and removing harm from the patient. This principle should be given the priority over others especially in Emergence Medicine (Veatch, 2016). At the time of surgery of SM, nurses could communicate with the senior doctors, but no action was done. When a physician acts from a spirit of benevolence in giving treatments that are beneficial, then that is often the best interest in the eye of the patient. When SM is under surgery, a justified paternalism should be seen in the treatment of SM and the communication being given to the medical doctors. Conclusion In general, Nurses have a role to carry in the health of all individuals in the hospital and the society. They should work keenly by ensuring they maintain the ethic of their professionalism for better well-being and health of all people. References Chassin, M. R., Loeb, J. M. (2011). The ongoing quality improvement journey: next stop, high reliability. Health Affairs, 30(4), 559-568. DeWit, S. C., O'Neill, P. A. (2013). Fundamental concepts and skills for nursing. Elsevier Health Sciences. Elliott, M., Coventry, A. (2012). Critical care: the eight vital signs of patient monitoring. Br J Nurs, 21(10), 621-625. El-Jardali, F., Dimassi, H., Jamal, D., Jaafar, M., Hemadeh, N. (2011). Predictors and outcomes of patient safety culture in hospitals. BMC Health Services Research, 11(1), 1. Hood, L. (2013). Leddy Pepper's Conceptual bases of professional nursing. Lippincott Williams Wilkins. Huber, D. (2013). Leadership and nursing care management. Elsevier Health Sciences. Johnstone, M. J. (2015). Bioethics: a nursing perspective. Elsevier Health Sciences. Kessler, D. P. (2011). Evaluating the medical malpractice system and options for reform. The Journal of Economic Perspectives, 25(2), 93-110. Melnyk, B. M., Gallagher?Ford, L., Long, L. E., Fineout?Overholt, E. (2014). The establishment of evidence?based practice competencies for practicing registered nurses and advanced practice nurses in real?world clinical settings: proficiencies to improve healthcare quality, reliability, patient outcomes, and costs. Worldviews on Evidence?Based Nursing, 11(1), 5-15. Nettina, S. M., Msn, A. B., Nettina, S. M. (2013). Lippincott manual of nursing practice. Lippincott Williams Wilkins. Riley, J. B. (2015). Communication in nursing. Elsevier Health Sciences. Shandell, R. E., Smith, P., Schulman, F. 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